Refund policy

Return Policy:

At 909, we want to ensure you are satisfied with your purchase. Please read our policy regarding returns and exchanges:

  • Return Period: You have 14 days from the date of delivery to request a return or exchange.
  • Eligibility: Returns are only accepted if:
  1. The product has a manufacturing defect.
  2. The product received is the wrong size (different from what was ordered).
  • Condition: The item must be in its original condition, unworn, unwashed, and with all original tags and packaging intact.
  • Shipping Fees: Please note that the customer is responsible for all shipping fees associated with the return or exchange process, unless the error was entirely on our part.
  • How to Start a Return: Contact our customer support team through email ( 909.operations@909world.shop ), phone, or social media with your order number and photos of the defect or size tag.